The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Pool Area
“The pool area was beautifully maintained, offering a serene environment for relaxation with great temperature control.” view full review
Delicious Breakfast
“The breakfast buffet was impressively diverse, catering to every taste and ensuring a perfect start to our day.” view full review
Stress-Free Parking
“Parking was very convenient and hassle-free, allowing us to explore the area without any worries.” view full review
Spotlessly Clean Rooms
“Our room was immaculate with great attention to cleanliness, equipped with everything we needed for a comfortable stay.” view full review
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Hiking
Cycling
Tennis court
Badminton
Table tennis
Mini golf
Sports trainer
Aerobics
Fishing
Services
Shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Toys
Game room
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Beauty treatment
Massage
Open-air bath
Public Bath
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Doctor Cobiella Zaera, S/N,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
Map view
street view
Doctor Cobiella Zaera, S/N,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
City landmarks
Zoo
Loro Park
2.0
km
Castle
Castillo de San Felipe
1.0
km
Square
Plaza Charco
1.1
km
Garden
Botanical Garden
2.3
km
Church
Church of Our Lady of the Rock of France
1.3
km
Beach
Ermita de San Telmo
1.6
km
Av. de Cristobal Colón
Lake Martianez
2.1
km
Av. de Cristobal Colón
Costa Martianez
2.0
km
Plaza de La Iglesia
Agustin de Betancourt y Molina Statue
930 m
Museum
Museo Arqueologico
990 m
Museum
Museo del Pescador
1.1
km
22 puerto de la cruz tenerife santa de tenerife
Puerto de la Cruz Casino
2.0
km
Church
San Juan Church
950 m
Calle El Lomo
Puerto Street Art
1.0
km
Casa de La Aduana 1a Calle Lonjas S/N.
Museum of Contemporary Art Eduardo Westerdahl
1.1
km
Beach
Playa del Muelle
1.2
km
La Paz
San Amaro
1.3
km
Risco Bello
Jardin Aquatico
1.9
km
Church
Iglesia de Santa Rita
1.5
km
Garden
Jardin de Orquideas de Sitio Litre
1.3
km
Church
All Saints Church
690 m
Park
Plaza de Victor Perez
1.1
km
Calle de San Telmo
Playa de San Telmo
1.5
km
Beach
Playa del Castillo
1.1
km
Camino Cruz de Las Cebollas 62 Cerrado Permanentemente
PuebloChico
2.5
km
38400 Puerto de la Cruz
Taoro Garden
910 m
Nearby
Park
Parque Taoro
480 m
38400 Puerto de la Cruz
Hornos de Cal Puerto de la Cruz
280 m
Park
Carretera Taoro
490 m
Calle de Suiza
Sortija Park
560 m
Restaurants
Cafeteria Puerto Palace
20 m
Dr. Celestino Cobiella Zaera N. 2
Tinguaro
550 m
Parque Taoro 28 Hotel Tigaiga
Terraza Taoro
920 m
Carretera del Taoro N 9
Harry's Gourmeteria
710 m
Mercado Municipal Avenida Blas Peréz
Cayaya restaurant
1.0
km
Right by the small harbour and beach ,just before Charo Square
Tasca Mantuana
700 m
Camino San Antonio 30
Jamon&Teca
910 m
Calle Cupido No 10
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
friendly staff
excellent breakfast
traffic noise
food inspection needed
7.2/10
Very good
Rooms
7.4
Location
7.4
Service
8.1
Dining
6.0
Guest reviews
7.2/10
based on 9 reviews
8.6
8.6/10 based on 5547 reviews
Kelly
United States,
March
2024
7.8/10
I had a lovely stay at the hotel. The rooms were spacious and comfortable, and the breakfast was excellent. The staff, from Jesus who checked us in to Juanjo the barman, were absolutely awesome with always a ready smile. The only downside was that the rooms faced a road with some traffic noise.
Rooms
8.0
The rooms were very comfortable, and breakfast was excellent.
Service
9.0
The staff, especially Juanjo the barman, were friendly and provided great service.
Location
7.0
The location was ok, within walking distance to the main square with restaurants and bars. There was a lot of free parking around the hotel, which was convenient.
Dining
7.0
The dining experience was nice with a good variety of hot and cold options. However, some food items needed closer inspection as there were instances of mold on the cheese.
Facilities
8.0
The hotel had extensive facilities with entertainment in typical Canaries style and value drinks. The gardens were attractive with sunshine most of the day.
friendly staff
traffic noise
John
United Kingdom,
January
2024
8.8/10
I had a fantastic stay at the hotel. The rooms were very clean and comfy, and the atmosphere was quiet. The service was excellent, and the staff were delightful and very entertaining. The location was beautiful, set in gorgeous terraced gardens. The dining experience was super, with a slight disappointment for the British corner at breakfast. The facilities were top-notch, providing everything I needed for a comfortable stay.
Rooms
9.0
The rooms were very clean and comfy.
Service
9.0
The service was excellent, and the staff were friendly and helpful.
Location
9.0
The location was beautiful, set in gorgeous terraced gardens.
Dining
8.0
The dining experience was super, with a slight disappointment for the British corner at breakfast.
Facilities
9.0
The facilities were top-notch, offering a range of services and amenities.
peaceful
breakfast corner
Aaron
United Kingdom,
January
2024
6.6/10
The hotel is at the 4th floor, which I wouldn't recommend to others. The rooms were a good size, had nice balconies, clean bathrooms, but the conditioner is not possible to regulate, giving it a feel more like a 3-star hotel.
Rooms
7.0
The rooms were a good size with nice balconies and clean bathrooms. Each room had a small fridge.
Service
6.0
The service was quite helpful, but the cleaning starting extremely loud twenty minutes before closing time was rude.
Location
7.0
The location was lovely, with a very relaxing atmosphere and superb jacuzzi. However, it's a little too far out of town to walk.
Dining
5.0
The dining was good, but nothing special, and the breakfast was very repetitive.
Facilities
8.0
The hotel has convenient facilities like car hire, dry cleaning, and a shuttle service.
Rachel
United Kingdom,
January
2024
7.2/10
The hotel was a mixed experience for us. The rooms were clean and comfortable, but they had a lot of humidity and a moldy smell. The service was friendly overall, but we were disturbed by loud conversations in the corridors. The location was lovely with greenery and hot tubs but a bit away from the center. The dining options were good, except for poor quality in one instance. The facilities were satisfactory.
Rooms
7.0
The rooms were clean, comfortable, with a nice bathroom and good-sized balcony.
Service
7.0
The service was friendly overall, but we were disturbed by loud conversations in the corridors.
Location
8.0
The location was lovely with greenery and hot tubs, albeit a bit outside the center.
Dining
7.0
The dining options were good overall, but there was one instance of poor quality.
Facilities
7.0
The facilities were satisfactory.
Elizabeth
United Kingdom,
December
2023
6.6/10
My stay at the hotel was overall pleasant. The rooms were very nice and spacious, although a bit outdated with two separate single beds instead of a double. I did enjoy the balcony overlooking the swimming pool. The service was generally very helpful and friendly, with positive attention towards my child. The location was good, providing a mix of comfort and cleanliness, although the steep hill to reach the hotel was a small challenge. The dining experience was average with limited options that could be improved. The facilities were decent, and the price offered good value for money.
Rooms
7.0
The rooms had nice decor and very comfortable beds, but were old including the bathroom.
Service
8.0
The service was helpful and friendly, especially towards my child. I noticed regular cleaning around the pool area.
Location
7.0
The location was good overall, with clean and modern hotel rooms, but the steep hill to reach the hotel was a bit challenging.
Dining
5.0
The dining options were not very tasty, lacked variety, and could be improved for a better experience.
Facilities
6.0
The facilities met my basic needs, but nothing extraordinary was offered.
Rory
United Kingdom,
October
2023
7.0/10
I had a mixed experience at this hotel. The rooms were very clean and spacious with a great view overlooking the resort and ocean, but I encountered some ants and there was a strong smell of chlorine. However, the major discount I got was a plus.
Rooms
7.0
The rooms are like in a 3-star hotel, very clean and spacious with a great view overlooking the resort and ocean. However, there were some ants, and the strong smell of chlorine was a bit unpleasant.
Service
9.0
I really enjoyed the service at this hotel. The staff was nice and welcoming, and I especially appreciated the double doors in the rooms that helped keep out noise from the corridor.
Location
8.0
The hotel is in a quiet neighborhood not so far from the world-famous Playa Jardin. It's walking distance to the main square with restaurants and bars, although the steep hill leading to the hotel could be a bit of a workout.
Dining
5.0
The dining experience was below expectations. The quality of the food did not match a 4-star rating, with limited tasty options available.
Facilities
6.0
The facilities at the hotel were average. Nothing extraordinary, but nothing too disappointing either.
John
United States,
August
2023
6.6/10
I had a pleasant stay at the hotel. The disabled room was a big help, spacious, but had a musty smell. The service was really friendly and helpful, with nice amenities. The location was convenient for visiting attractions but required some effort to reach. The dining experience was not very appealing for vegetarians. Overall, a mixed experience but good value for money.
Rooms
7.0
The disabled room was spacious, which was a big help, but unfortunately had a musty smell.
Service
8.0
The service was really friendly and helpful, with great amenities like a new hotel and a good bathroom. I particularly enjoyed the double doors in the rooms for added privacy from corridor noise.
Location
7.0
The hotel is in a convenient location for visiting attractions, although it required some effort to reach due to its position on a steep hill. However, it was within walking distance of the main square with plenty of parking spaces around.
Dining
5.0
The dining options were heavily meat-oriented and not very appealing for healthy vegetarians, which was disappointing. The quality was lacking, and options were limited.
Facilities
6.0
The facilities provided were decent, but the dining options were the main letdown.
Stanley
United Kingdom,
May
2023
7.2/10
The hotel offers lovely and spacious rooms with a bit of traffic noise due to its location. The service was very attentive, especially towards our child. The location, while picturesque, requires a bit of effort to reach certain areas. The dining experience was good initially but became repetitive. Overall, a comfortable stay with some minor drawbacks.
Rooms
7.0
The rooms are old but very clean, with a 2-side view.
Service
9.0
The staff was hardworking and friendly, with positive attention to our child.
Location
6.0
The location is picturesque with lots of sunbeds, but it's quite a way out of town and involves a steep hill climb to reach the hotel.
Dining
6.0
The dining experience was a good start of the day initially but later became repetitive.
Facilities
8.0
The facilities are convenient, with a nearby store.
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