Hotel Puerto Palace Puerto de la Cruz , Puerto de la Cruz (Tenerife)
About the Hotel
Hotel Puerto Palace is a 4-star establishment situated in a quiet residential area of Puerto de la Cruz, Tenerife. The hotel is designed by the renowned artist César Manrique, seamlessly blending traditional Canarian architecture with lush native flora. This unique complex is enhanced by original sculptures, offering a relaxing atmosphere that caters to various holiday experiences. Its proximity to various attractions makes it a significant location for both relaxation and exploration.
Location
Hotel Puerto Palace is located about 10 minutes from the local beach and downtown area, providing easy access to restaurants, shops, and leisure spots. The acclaimed Loro Parque Zoo is only 2 miles away, while the picturesque Playa Jardín is less than 1 miles from the hotel. The hotel is also conveniently situated 18.5 miles from Tenerife Norte Airport.
Rooms
The hotel features comfortable and spacious rooms, each equipped with private terraces. Guests can choose from options that offer views of the La Orotava Valley, Mount Teide, the pool, or the lush hotel gardens. Room sizes vary, accommodating couples, families, and solo travelers effectively. All rooms come equipped with essential amenities including air conditioning, flat-screen TVs, and private bathrooms.
Eat & Drink
Hotel Puerto Palace provides buffet-style breakfasts and dinners, featuring show cooking for an engaging dining experience. The on-site bar offers a range of services, including daily happy hours, live music, and various entertainment throughout the week. Guests can enjoy a diverse menu that caters to different tastes and preferences.
Leisure & Business
The hotel boasts extensive leisure facilities, including 86 ft² of gardens and multiple swimming pools, featuring a natural pool with a waterfall and a nudist area. For those requiring business services, the hotel offers well-equipped meeting rooms suited for various events. With a comprehensive conference program, it serves as an ideal venue for corporate gatherings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Diving
- Hiking
- Cycling
- Tennis court
- Badminton
- Table tennis
- Mini golf
- Sports trainer
- Aerobics
- Fishing
Services
- Shuttle service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Toys
- Game room
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Solarium
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Beauty treatment
- Massage
- Open-air bath
- Public Bath
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Terrace
- Garden furniture
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a lovely stay at the hotel. The rooms were spacious and comfortable, and the breakfast was excellent. The staff, from Jesus who checked us in to Juanjo the barman, were absolutely awesome with always a ready smile. The only downside was that the rooms faced a road with some traffic noise.
I had a fantastic stay at the hotel. The rooms were very clean and comfy, and the atmosphere was quiet. The service was excellent, and the staff were delightful and very entertaining. The location was beautiful, set in gorgeous terraced gardens. The dining experience was super, with a slight disappointment for the British corner at breakfast. The facilities were top-notch, providing everything I needed for a comfortable stay.
The hotel is at the 4th floor, which I wouldn't recommend to others. The rooms were a good size, had nice balconies, clean bathrooms, but the conditioner is not possible to regulate, giving it a feel more like a 3-star hotel.
The hotel was a mixed experience for us. The rooms were clean and comfortable, but they had a lot of humidity and a moldy smell. The service was friendly overall, but we were disturbed by loud conversations in the corridors. The location was lovely with greenery and hot tubs but a bit away from the center. The dining options were good, except for poor quality in one instance. The facilities were satisfactory.
My stay at the hotel was overall pleasant. The rooms were very nice and spacious, although a bit outdated with two separate single beds instead of a double. I did enjoy the balcony overlooking the swimming pool. The service was generally very helpful and friendly, with positive attention towards my child. The location was good, providing a mix of comfort and cleanliness, although the steep hill to reach the hotel was a small challenge. The dining experience was average with limited options that could be improved. The facilities were decent, and the price offered good value for money.
I had a mixed experience at this hotel. The rooms were very clean and spacious with a great view overlooking the resort and ocean, but I encountered some ants and there was a strong smell of chlorine. However, the major discount I got was a plus.
I had a pleasant stay at the hotel. The disabled room was a big help, spacious, but had a musty smell. The service was really friendly and helpful, with nice amenities. The location was convenient for visiting attractions but required some effort to reach. The dining experience was not very appealing for vegetarians. Overall, a mixed experience but good value for money.
The hotel offers lovely and spacious rooms with a bit of traffic noise due to its location. The service was very attentive, especially towards our child. The location, while picturesque, requires a bit of effort to reach certain areas. The dining experience was good initially but became repetitive. Overall, a comfortable stay with some minor drawbacks.
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